A Systematic Literature Review of Understanding the Human-Computer-Intraction Collaboration with User Experience Design

Maria Afzal, Muqaddas Salahuddin, Sammia Hira, Muhammad Faseeh Sultan, Saleem Zubair Ahmad and Muhammad Waseem Iqbal
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Maria Afzal: Faculty of Computing, Department of Computer Science and Information Technology, The Superior University, Lahore, 54000, Pakistan.
Muqaddas Salahuddin: Faculty of Computing, Department of Computer Science and Information Technology, The Superior University, Lahore, 54000, Pakistan.
Sammia Hira: Faculty of Computing, Department of Computer Science and Information Technology, The Superior University, Lahore, 54000, Pakistan.
Muhammad Faseeh Sultan: Faculty of Computing, Department of Computer Science and Information Technology, The Superior University, Lahore, 54000, Pakistan.
Saleem Zubair Ahmad: Faculty of Computing, Department of Software Engineering, The Superior University, Lahore, 54000, Pakistan
Muhammad Waseem Iqbal: Faculty of Computing, Department of Software Engineering, The Superior University, Lahore, 54000, Pakistan

Bulletin of Business and Economics (BBE), 2024, vol. 13, issue 2, 723-729

Abstract: In the realm of human-computer interaction (HCI), while the integration of computerized systems with humans (e.g., robots) is crucial, the focus often remains on the technology itself rather than on user acceptance and interaction. This creates a significant research gap, as future advancements in digital systems will rely heavily on effective HCI. This article reviews literature through a framework emphasizing User Experience (UX), which focuses on enhancing interactions between people and technology. UX is described as a method for creating desirable, accessible, and useful technology experiences. The paper concludes with recommendations for future UX research, particularly in wireless and emerging technologies, highlighting the role of User Experience Strategy (UXS) in addressing consumer needs and developing practical, engaging solutions. This systematic literature review's general target is to investigate studies published in the past 15 years related to using AI strategies in conventional technology. The fundamental goal is partitioned into the next RQ research question to accomplish a more point-by-point and far-reaching perspective on this subject.

Keywords: Human-Computer-Interaction; UX Design; HCI; UXIP; UXS (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:rfh:bbejor:v:13:y:2024:i:2:p:723-729

DOI: 10.61506/01.00386

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