 PERFORMANCE IN SERVICE SECTOR SUBSIDIARIES: IS IT ABOUT WHO YOU KNOW OR WHAT YOU KNOW?Sven Dahms
in ABEM Conference Proceedings from Academy of Business and Emerging Markets (ABEM), Canada, currently edited by Satyendra Singh Abstract: The purpose of the study is to investigate the performance determinants of foreign-owned service sector subsidiaries located in Taiwan. We focus in particular on the dimensions of intra- and inter-organizational networks and subsidiary competencies. Data has been collected via a large-scale questionnaire survey of managing directors and analyzed using structured equation modelling and fuzzy set qualitative comparative analysis techniques. This research provides more fine-grained insights in the nature and impact of competencies and networks than previous studies in distinguishing between sub-dimensions of business and non-business networks as well as primary and supportive subsidiary competencies. While our results confirm the importance of intra-organizational network strength as a key determinant of for subsidiary performance, we also show that combinations of inter-organizational network strength and competencies can determine performance in a number of subsidiaries in our sample. Keywords: PERFORMANCE; SERVICES; SUBSIDIARIES; KNOW (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:ris:abemcp:023400 Access Statistics for this book More books in ABEM Conference Proceedings from Academy of Business and Emerging Markets (ABEM), Canada Edinburgh House, 708-99 Wellington Crescent, Winnipeg, R3M0A2, Canada. |
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