The Impact of Interaction Between Enterprise Resource Planning System and Management Control System on Firm Performance in The Turkish Manufacturing Sector

Melek Eker and Semih Eker
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Melek Eker: Uludag University
Semih Eker: Uludag University

Business and Economics Research Journal, 2018, vol. 9, issue 1, 195-212

Abstract: The developments of information and communication technology affect the way of data collecting and storing for firms. This has also lead to improving information processing process and management control processes. The purpose of this study is to show whether the interaction between the enterprise resource planning system and the management control system leads to an improvement in firm performance. The model of Kallunki, Laitinen, and Silvola (2011) is used to understand and analyze the relationship in Turkey. To test the relationship empirically, data is gathered from 125 manufacturing firms of the top 500 in Turkey in 2015. The results support the hypothesis that high interaction between enterprise resource planning system and management control system is associated with high financial and non-financial performance.

Keywords: ERP; Formal Control; Informal Control; Financial performance; Non-Financial Performance (search for similar items in EconPapers)
JEL-codes: M41 M42 O33 (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:ris:buecrj:0322

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