DETERMINANTS OF CLIENTS' INTENTION TO ADOPT TAKAFUL SERVICES IN GOMBE STATE

Muhammad Musa Kirfi, Adamu Magaji Abubakar, Ibrahim Audu and Mukhtar Baba
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Muhammad Musa Kirfi: Federal University, Dutse, Postal: Department of Business Administration, Faculty of Management Sciences, Jigawa state,, http://www.icanig.org
Adamu Magaji Abubakar: Federal University, Dutse, Postal: Department of Business Administration, Faculty of Management Sciences, Jigawa state,, http://www.icanig.org
Ibrahim Audu: Federal University of Kashere, Postal: Department of Accounting and Business Administration, Faculty of Humanities, Management, and Social Sciences,, http://www.icanig.org
Mukhtar Baba: Federal University of Kashere, Postal: Department of Accounting and Business Administration, Faculty of Humanities, Management, and Social Sciences, ,, http://www.icanig.org

International Journal of Contemporary Accounting Issues-IJCAI (formerly International Journal of Accounting & Finance IJAF), 2020, vol. 09, issue 2, 74-84

Abstract: The Vision 2020 of the Federal Government of Nigeria envisaged a reduction of the financially excluded adults to at most 20% by the target year. Records have shown that there is no substantial progress towards the target for the three geopolitical zones to the north of the country under the insurance sub-sector even with an available alternative. This study, therefore, sought to identify the factors that individuals consider to be the determinants of the decision to partake in Takaful. Primary data requirements were met in Gombe state, which is situated in the North-east geopolitical zone of the country. It utilises the partial least square structural equation modelling method adapting the Ajzen's (1991) Theory of Planned Behaviour through the expansion of Subjective Norm into Religious influence, Social & demographic influences and perceived usefulness. The study's interesting finding is that the attitude towards purpose beta(at â= 0.473) is greater than the beta of the remaining constructs in the model. This indicates that the degree of positive understanding and perception has a greater effect on changing consumer attitudes towards behavioral intentions. The paper, therefore, recommended the building of societal knowledge and awareness towards Takaful and financial inclusion by all stakeholders through campaigns.

Keywords: Consumer; attitudes; Financial; inclusion; Islamic; insurance; Planned; Behaviour; Takaful (search for similar items in EconPapers)
Date: 2020
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