Evolution of productivity and relation with satisfaction in hospital care and specialized care of Autonomous Communities Health Systems

Amparo Seijas Díaz () and Guillermo Iglesias Gómez ()
Additional contact information
Amparo Seijas Díaz: Universidade da Coruña
Guillermo Iglesias Gómez: Universidade da Coruña

INVESTIGACIONES REGIONALES - Journal of REGIONAL RESEARCH, 2013, issue 27, 7-32

Abstract: The goal of this paper is to analyze changes in productivity and their relation with variations in citizens’ perceived satisfaction in the field of hospital care and specialized care in the Spanish regional health services for the period 1999-2004. To assess changes in productivity the Malmquist indices and Data Envelopment Analysis methodology are used, completing the analysis with bootstrap procedures. The average results show a rise in productivity accompanied by a drop in citizens’ satisfaction. However, the individual analysis does not allow identifying any correlation between variables. The inclusion of the hospital indicator of satisfaction in the production function improves the results, although does not change the regional administrations rankings.

Keywords: Productivity; efficiency; satisfaction; Malmquist index; data envelopment analysis; health care (search for similar items in EconPapers)
JEL-codes: H40 I10 I18 (search for similar items in EconPapers)
Date: 2013
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.aecr.org/images/ImatgesArticles/2013/11/01_Seijas.pdf Full text (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ris:invreg:0238

Access Statistics for this article

INVESTIGACIONES REGIONALES - Journal of REGIONAL RESEARCH is currently edited by Vicente Royuela Mora

More articles in INVESTIGACIONES REGIONALES - Journal of REGIONAL RESEARCH from Asociación Española de Ciencia Regional C/ Viladomat, 321 entresuelo - 08029 Barcelona, Teléfono y Fax: + 34 933101112, E-mail: info@aecr.org, Web: www.aecr.org, Web Investigaciones Regionales: www.investigacionesregionales.org. Contact information at EDIRC.
Bibliographic data for series maintained by IIRR-JORR ().