Achieving competitive advantage through Lean thinking

Thomas Bertels and Massimo Appiotti
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Thomas Bertels: Valeocon Management Consulting
Massimo Appiotti: Valeocon Management Consulting

Journal of Financial Transformation, 2006, vol. 18, 101-104

Abstract: This opinion piece describes the basic components of a Lean Banking System and how it can help drive performance improvement. Also, the article discusses the importance of metrics and the importance of considering Lean Principles when outsourcing specific processes.

Keywords: lean; lean banking; six sigma; process excellence; OpEx; Financial Services; Productivity; outsourci (search for similar items in EconPapers)
JEL-codes: L23 (search for similar items in EconPapers)
Date: 2006
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Persistent link: https://EconPapers.repec.org/RePEc:ris:jofitr:0941

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