Achieving competitive advantage through Lean thinking

Thomas Bertels () and Massimo Appiotti ()
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Thomas Bertels: Valeocon Management Consulting, Postal: 115 W30th Street Suite 403, New York NY 10001, http://www.valeocon.com
Massimo Appiotti: Valeocon Management Consulting, Postal: Winterstrasse 4, 22765 Hamburg, Germany, http://www.valeocon.com

Journal of Financial Transformation, 2006, vol. 18, 101-104

Abstract: This opinion piece describes the basic components of a Lean Banking System and how it can help drive performance improvement. Also, the article discusses the importance of metrics and the importance of considering Lean Principles when outsourcing specific processes.

Keywords: lean; lean banking; six sigma; process excellence; OpEx; Financial Services; Productivity; outsourcing; metrics; process improvement (search for similar items in EconPapers)
JEL-codes: L23 (search for similar items in EconPapers)
Date: 2006
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Persistent link: https://EconPapers.repec.org/RePEc:ris:jofitr:0941

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