Satisfaction with social services through the eyes of clients

Michaela Hromkova (), Miriam Slana (), Marta Vavercakova () and Mirjam Bues ()
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Michaela Hromkova: PhD
Miriam Slana: PhD
Marta Vavercakova: PhD
Mirjam Bues: 0B.Sc.candidate of public health care, nursing and social care at Mainz Catholic University of Applied Sciences with focus on clinical expertise

Zeitschrift für interdisziplinäre ökonomische Forschung, 2016, issue 2, 117-120

Abstract: Satisfaction of clients with social services is very important for social services providers. lt is a subjective category which can show providers how clients perceive quality of social services. lt is necessary to know the measure of client's satisfacti­ on, especially nowadays, when quality is a much discussed category mainly in connection with the Acton Social Servicesand its amendment.

Keywords: Socialservices; clients; satisfaction; satisfaction factors (search for similar items in EconPapers)
JEL-codes: I30 I38 (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:ris:zfioef:0045

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