Supply Chain Resilience in the Face of Floods: A Case Study of Humanitarian Efforts by the Social Welfare Department in Malaysia

Jumailah Mohd Ali, Zarina Abdul Munir, Shereen Noranee, Norliana Jailani and Norfadzilah Abdul Razak

Information Management and Business Review, 2024, vol. 16, issue 2, 12-17

Abstract: The objective of this study is to outline the issue of government-provided disaster relief management (JKMM) for flood victims during a disaster. Additionally, it examines communication and the planning of goods movement as key elements in determining the efficacy of Humanitarian Supply Chain Management (HSCM). This study focuses on the staff of the Social Welfare Department (JKMM), namely those from the Disaster Management Department and other agencies. The analysis of this research relies on a distinct dataset acquired from a survey conducted among the staff members. Researchers can more easily get quantitative measurements to analyze data on respondent variables. The operational sample comprises 137 participants. The study reveals that enhancing aspects related to the movement of goods and communication is crucial for improving the efficacy of HSCM. JKKM should ensure sufficient vehicle availability while simultaneously striving to minimize communication obstacles, such as limited network coverage. This paper stands out because of its unusual approach since it examines the challenges faced by the government agency (JKMM) in managing products for flood victims. This perspective sets it apart from earlier studies, which primarily focused on the experiences of flood victims and evacuation centers in Malaysia.

Date: 2024
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://ojs.amhinternational.com/index.php/imbr/article/view/3800/2481 (application/pdf)
https://ojs.amhinternational.com/index.php/imbr/article/view/3800 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:rnd:arimbr:v:16:y:2024:i:2:p:12-17

DOI: 10.22610/imbr.v16i2(I)S.3800

Access Statistics for this article

More articles in Information Management and Business Review from AMH International
Bibliographic data for series maintained by Muhammad Tayyab ().