ORGANIZATION OF GOODS DELIVERY SUPPLY CHAINS IN ONLINE TRADE CONSIDERING RETURN OF GOODS

ОРГАНИЗАЦИЯ ДОСТАВКИ ГРУЗОВ ДЛЯ ИНТЕРНЕТ-ТОРГОВЛИ С УЧЕТОМ ВОЗВРАТОВ

Samusev, Nikolai Semenovich (Самусев, Николай Семенович) and Pavlova, Elena Ivanovna (Павлова, Елена Ивановна)
Additional contact information
Samusev, Nikolai Semenovich (Самусев, Николай Семенович): Russian University of Transport (MIIT)
Pavlova, Elena Ivanovna (Павлова, Елена Ивановна): Russian University of Transport (MIIT)

State and Municipal Management Scholar Notes, 2019, vol. 3, 78-84

Abstract: E-trade development in Russia caused the necessity of enhancement of organization of goods delivery. The article discusses current trends in the returns of goods of online trading. The services for the delivery of goods are analyzed using the example of DPD, IML, SEDEC, Boxberry fulfillment operators. The application of the rating method when choosing transport is not fully effective, because it does not take into account the specifics of on-line trade. The use of methods of categories of preferences and rating estimates helps to optimize the return of goods. The main criteria for selecting courier companies while returning goods are proposed.

Keywords: Internet trade; transport companies; method of the dominating characteristics; return of goods; quality of goods; logistic chains; fulfillment-operators; logistics systems; mail and messenger service (search for similar items in EconPapers)
Date: 2019
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
https://repec.ranepa.ru/rnp/smmscn/s19312.pdf

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:rnp:smmscn:s19312

Access Statistics for this article

State and Municipal Management Scholar Notes is currently edited by Tatiana Ignatova

More articles in State and Municipal Management Scholar Notes from Russian Presidential Academy of National Economy and Public Administration Contact information at EDIRC.
Bibliographic data for series maintained by RANEPA maintainer ().