DESCRIPTIVE ANALYSIS OF PERCEIVED CHANGE ACCEPTANCE AND CHANGE REJECTION IN BANKS IN NORTH CENTRAL NIGERIA

Danlami Joseph Aduku (), Olanrewaju Makinde Hassan () and Akeem Tunde Nafiu ()
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Danlami Joseph Aduku: Department of Business Administration, Kogi State University, Anyigba, Nigeria
Olanrewaju Makinde Hassan: Department of Business Administration, Kogi State University, Anyigba, Nigeria
Akeem Tunde Nafiu: Centre for Pre-degree and Diploma Studies, Kogi State University, Anyigba, Nigeria

Business Excellence and Management, 2021, vol. 11, issue 2, 52-68

Abstract: This study aimed at analysing perceived change acceptance and change rejection in banks in North Central Nigeria. The study used review strategy and survey strategy. Staff of Systematic Important Banks (SIBs) was the object of interest. For the sample size, given the population for each state (Benue- 168 and Kogi- 202) in the North Central, Sallant and Dillman’s method was used to arrive at 189. Data were analysed using descriptive analytical techniques. Finding showed that employees’ change rejection factors such as perceived change outcomes and change methods are the strongest factors in Benue State while bank employees are likely to reject organizational change on the basis of change type or methods in Kogi State. Finding further showed that the attitude of employees towards change is the strongest factors influencing acceptance of organizational change in Benue State, and that change based on complexity is the strongest factors influencing acceptance of organizational change in banks in Kogi State. The study concluded that employees’ change resistance or rejection is subject to numerous factors. The study recommended that bank leaders should monitor change outcomes and change methods in Benue State, and that change type or methods should be given strong attention in Kogi State.

Keywords: Perceived Change Acceptance; Systematic Important Banks; Change Rejection; Perceived Change Outcomes; Change Methods. (search for similar items in EconPapers)
Date: 2021
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