USES OF ARTIFICIAL INTELLIGENCE IN THE PUBLIC SECTOR: A READING IN LEADING INTERNATIONAL EXPERIENCES

Aboubaker Khoualed ()
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Aboubaker Khoualed: Badji Mokhtar University, Annaba, Algeria Author-Name Hassiba ALMI

Business Excellence and Management, 2025, vol. 15, issue 5, 154-166

Abstract: The aim of this article is to analyze the most prominent international applications of artificial intelligence in the public sector, as a tool to improve the management structure and improve public services in light of the growing global interest in this technology. The study used a comparative analytical method, and investigated the policies and programs in ten countries (Finland, Estonia, the United Kingdom, the United States, Singapore, Japan, Canada, Australia, Qatar and Saudi Arabia). The results showed that different countries have used different roads and talked about using artificial intelligence in the public sector. For example, Finland and Estonia focused on active services, Canada and Australia, focusing on regulator and governance structure, Japan and Singapore focused on long -term national vision, Qatar and Saudi Arabia rely on major investments and international collaborations, and the UK and the United States focused on the combination of the combination of practitioners. The study indicates the need to achieve an optimal balance between new technologies and moral regulations, at the same time improves long -term strategic plans. This method encourages countries to collaborate and share what they know to speed up digital changes and share the public sector more efficient and long -lasting.

Keywords: Artificial intelligence; Public sector; Public services; Digital governance; Public policies (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:rom:bemann:v:15:y:2025:i:5:p:154-166

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