DIGITAL TRANSFORMATION IN PUBLIC ADMINISTRATION: PARADIGMS, SPECIFICITIES AND DEVELOPMENTS IN ROMANIA
Sorin Burlacu (),
Florina Bran (),
Carol Cristina Gombos () and
Viorel Mocanu ()
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Sorin Burlacu: Bucharest University of Economic Studies, Romania
Florina Bran: Bucharest University of Economic Studies, Romania
Carol Cristina Gombos: Bucharest University of Economic Studies, Romania
Viorel Mocanu: Valahia University of Targoviste, Romania
Proceedings of Administration and Public Management International Conference, 2022, vol. 18, issue 1, 113-124
Abstract:
The digital revolution has fundamentally transformed the way public administrations carry out their activities, generating significant changes in the paradigms and specificities of this field. This research article aims to analyze the digital transformation in public administration in Romania, highlighting emerging paradigms, the particularities specific to the Romanian context and the significant developments. The research is based on a mixed approach, combining document analysis with structured interviews in relevant public administrations. The results indicate that Romania has made significant progress in the adoption of digital technologies within the public administration, with a particular focus on electronic services and online government platforms. Traditional paradigms of bureaucracy are gradually being replaced by data-driven practices and personalized services for citizens and businesses. However, there are also significant challenges to full digital transformation. These include the need to develop digital infrastructure, increase the level of digital competence among public administration staff and ensure data security in the increasingly complex cyber context. This study highlights that the digital transformation in public administration in Romania has had a significant impact, generating significant benefits in terms of efficiency and accessibility of services. However, continued efforts are needed to address the remaining challenges and ensure a full transition to a digital and modern public administration
Keywords: public administration; digitalization; Romanian. (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:rom:compca:v:18:y:2022:i:1:p:113-124
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