The Relationship between Cultural Intelligence and Organizational Commitment and Burnout among Employees of the Arman Financial Institution

Ali Dolatshah and Masoud Ghorban Hosseini

International Journal of Management Sciences, 2015, vol. 6, issue 12, 595-603

Abstract: Today the human resource management found that to work in a global environment, we need people who understand cultural differences as well as cultural intelligence is a factor that can improve organizational commitment and reduce burnout and thus growth organizations. Therefore, this study aimed to investigate the relationship between cultural intelligence and organizational commitment, and job burnout of Arman financial institution staffs of Tehran studied. Among the employees of the Arman financial institution, using available sampling 234 subjects selected. The participants answered cultural intelligence questionnaire, organizational commitment (Allen & Meyer, 1990) and burnout (Maslch, 1985). Statistical methods for data analysis were multiple regression and Pearson correlation. The results showed that there is a significant relationship between the cultural intelligence and organizational commitment, and job burnout. The correlations results show there is a positive and significant correlation between cultural intelligence and organizational commitment. There is a significant negative correlation between cultural intelligence and burnout. Finally, it became clear that cultural intelligence, enabling employees to recognize cultural differences and are able to behave properly in different cultures, which leads to increased organizational commitment to reduce burnout and increase the efficiency of staff.

Keywords: cultural intelligence; organizational commitment; job burnout (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (1)

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