The Impact of Total Quality Management Components on Firms Performance

Yaser Mansour Almansour

International Journal of Management Sciences, 2015, vol. 6, issue 8, 384-394

Abstract: The aim of this study is to investigate the effect of total quality management components (TQM) of firms performance in industrial sector in the kingdom of Saudi Arabia. The data of this study was collected from the employees who work in industrial firms, the respondents were given sometimes to answer the questionnaire. In all, a total of 357 useable questionnaires were used in the statistical analysis. Regression and correlation technique were used to investigate the relationship between TQM components and firms performance. The finding of this research indicates that the total quality management components can significantly affect firms performance. In other words, the total quality management components have a positive and significant relationship with firms performance, this leads to conclude that the adoption of TQM practices in industrial sector is used in appropriate way. It is recommended that firms should continue implement TQM with all variables to improve performance.

Date: 2015
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