Managers’ Orientation on Trust and Organizational Performance

Joanna Paliszkiewicz

Jindal Journal of Business Research, 2012, vol. 1, issue 2, 153-161

Abstract: The construct of managerial trust has become significant in research and practice, specially after the economic crisis. This article gives an overview of trust research, identifying foundations of trust in organizations. In doing so, the article also addresses important implications of theory development and empirical research. It deals with important issues of connection between managers’ orientation on trust and organizational performance. The empirical research was conducted in enterprises from Mazovia Province in Poland. According to the research, there is positive correlation between managers’ orientation on trust and organizational performance. The trust building in organization can enhance organizational performance. There is a need to set up effective rewards and distribution mechanisms, to avoid harmful suspicion and hostility among members of organization, and to improve the trust level—All these will lead to a great improvement in the competitiveness of an organization.

Keywords: Trust management; organizational performance; managerial orientation; trust (search for similar items in EconPapers)
Date: 2012
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:sae:jjlobr:v:1:y:2012:i:2:p:153-161

DOI: 10.1177/2278682113476164

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