Issues in Implementing Customer Relationship Management (CRM) in State Government Departments

Sachin S. Kamble

Management and Labour Studies, 2003, vol. 28, issue 1, 31-36

Date: 2003
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Persistent link: https://EconPapers.repec.org/RePEc:sae:manlab:v:28:y:2003:i:1:p:31-36

DOI: 10.1177/0258042X0302800103

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