HR Service Role Imperative for Knowledge Workers

Jyotsna Bhatnagar and Anuradha Sharma

Management and Labour Studies, 2003, vol. 28, issue 3, 199-208

Abstract: Indian organizations are witnessing a change in the role of HR. There is a movement towards the customerization of the role, with special emphasis on the knowledge sector. The current study analyses the trend of this service role, drawing upon Indian ethos. In the second part of the paper an analysis of the best employers of India in the Knowledge sector is undertaken to draw upon the new and evolving role of HR.

Date: 2003
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Persistent link: https://EconPapers.repec.org/RePEc:sae:manlab:v:28:y:2003:i:3:p:199-208

DOI: 10.1177/0258042X0302800301

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