Importance of Critical Success Factors in Retail-banking Domain to Bring Customer Satisfaction and Delight

Jayanti Talapatra

Paradigm, 2023, vol. 27, issue 1, 93-96

Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:sae:padigm:v:27:y:2023:i:1:p:93-96

DOI: 10.1177/09718907231172263

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