Plans, Evaluation, and Accountability at the Workplace

Ilpo Koskinen

Sociological Research Online, 2000, vol. 4, issue 4, 11-27

Abstract: This paper is based on an ethnomethodologically informed analysis of plans by Dant and Francis (1988). Using ethnographic and conversation data, this paper will argue that although plans do not ordinarily organize action at the workplace in the sense proposed by rationalistic viewpoints on planning, planning does have one key managerial use that has scarcely been dealt with in previous research. Managers often formulate and systematize their vision of the workplace using plans and categories found in plans, and they simultaneously formulate the workplace's activities as sanctionable. This result is discussed.

Keywords: Conversation Analysis; Ethnomethodology; Management; Organization; Planning; Workplace (search for similar items in EconPapers)
Date: 2000
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Persistent link: https://EconPapers.repec.org/RePEc:sae:socres:v:4:y:2000:i:4:p:11-27

DOI: 10.5153/sro.366

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