Do Emotionally Intelligent People do Well in all Jobs? Exploring the Moderating Role of Inter-Personal Interaction

Zubin R. Mulla

Vision, 2010, vol. 14, issue 4, 247-254

Abstract: This paper studies the impact of Emotional Intelligence (EI) on job performance on a sample of 101 working executives in a pharmaceutical company in Mumbai, India. The impact of EI on job performance is studied while controlling for General Mental Ability (GMA) and the personality factor of conscientiousness. The paper also investigates the moderating effect of job characteristics (specifically, the extent of interpersonal interaction required on the job) on the relationship between EI and job performance. Analysis of the data showed that EI did not show significant impact on job performance for the entire sample. However, for individuals having high interpersonal interaction on their jobs, EI was significantly related to job performance. On the other hand, for individuals having low interpersonal interaction on their jobs, EI was not related to job performance.

Keywords: Emotional Intelligence; Job Characteristics; Job Performance; Personality; Intelligence; Interpersonal Interaction (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:sae:vision:v:14:y:2010:i:4:p:247-254

DOI: 10.1177/097226291001400401

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