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Advertising Effects of Chatbots

Hui-Fei Lin (), Benjamin Yeo () and Chih-Ru Yu ()
Additional contact information
Hui-Fei Lin: Graduate Institute of Mass Communication, National Taiwan Normal University
Benjamin Yeo: Albers School of Business and Economics, Seattle University
Chih-Ru Yu: Graduate Institute of Mass Communication, National Taiwan Normal University

No 14216119, Proceedings of International Academic Conferences from International Institute of Social and Economic Sciences

Keywords: Chatbots; e-commerce; type of customer service agent; self-disclosure time; level of humor; customer service chatbots (search for similar items in EconPapers)
JEL-codes: C90 L81 M37 (search for similar items in EconPapers)
Pages: 1 page
New Economics Papers: this item is included in nep-pay
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Published in Proceedings of the Proceedings of the 62th International Academic Conference, Vienna, Nov -0001, pages 89-89

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