Readers? Satisfaction towards the Access to the On-line Graduate School Journal of Suan Sunandha Rajabhat University

Wimonpak Seuaudomnan () and Sukonth Khruanamkham ()
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Wimonpak Seuaudomnan: Suan Sunandha Rajabhat University
Sukonth Khruanamkham: Suan Sunandha Rajabhat University

No 8810412, Proceedings of International Academic Conferences from International Institute of Social and Economic Sciences

Abstract: This research aimed to study profile and satisfaction of readers towards the accessibility of the on-line Graduate School Journal of Suan Sunandha Rajabhat University and to study problems and suggestions for the access to this journal. This research utilized a quantitative research methodology. The sample consisted of 200 respondents. Data were collected with a mean of a questionnaire. Descriptive statistics were used to analyzed the collected data. The research findings indicated that most of the readers of the on-line journal were female postgraduate students of the universities, aged between 25-30 years old. Their average satisfaction was 4.18 out of 5 which means that their overall satisfaction was at the highest level. Moreover, it was also found that the readers? satisfaction depended on the fact that: (1) the content of the journal?s website covering all the needed information and being updated continuously; (2) full research papers enabling downloaded in a form of electronic files fast and easily; and (3) the information displayed on the journal?s website being clear, correct, reliable and up-to-date. The mean scores of these three factors were 4.27, 4.25, and 4.22 respectively.

Keywords: Satisfaction; On-line Journal; Readers (search for similar items in EconPapers)
JEL-codes: A10 (search for similar items in EconPapers)
Pages: 5 pages
Date: 2018-11
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Published in Proceedings of the Proceedings of the International Interdisciplinary Conference, Vienna, Nov 2018, pages 98-102

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Persistent link: https://EconPapers.repec.org/RePEc:sek:iacpro:8810412

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