Demographic Impact on the Quality Management System: European Guidelines in a South African Context

Jonas Van Waes (), Joan Peuteman (), Jens Vankeirsbilck (), Julie Vermeersch (), Walter Daems (), Peter Hellinckx (), Enrico Jacobs () and Jeroen Boydens ()
Additional contact information
Jonas Van Waes: KU Leuven
Joan Peuteman: KU Leuven
Jens Vankeirsbilck: KU Leuven
Julie Vermeersch: KU Leuven
Walter Daems: UAntwerpen
Peter Hellinckx: UAntwerpen
Enrico Jacobs: Belgium Campus iTversity
Jeroen Boydens: KU Leuven

No 9612164, Proceedings of Teaching and Education Conferences from International Institute of Social and Economic Sciences

Abstract: Since many years, the European Standards and Guidelines are used to assess the quality within Higher Educational Institutions. Due to the increasing international cooperation between universities and university colleges, these standards and guidelines provide an adequate foundation to assess the quality of all potential international partners inside and outside Europe. Due to a mutual desire for collaboration, a group of Belgian academics audited a private Higher Educational Institution in South Africa. Significant demographic differences between Europe and South Africa have a significant impact on the perceived quality. It is the aim of this paper to assess the specific demographic and societal influences which have a direct impact on several student-related processes and the perceived quality of those processes. It is found that a multitude of external factors influence a Quality Management System. More precisely, the impact of the local demographic, cultural, ethnic and economical conditions on the student recruitment, student retention and student employability are considered.

Keywords: Demographic Impact; Educational Quality; Quality Management Systems (search for similar items in EconPapers)
JEL-codes: I24 L15 L31 (search for similar items in EconPapers)
Pages: 11 pages
Date: 2019-10
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Published in Proceedings of the Proceedings of the 8th Teaching & Education Conference, Vienna, Oct 2019, pages 381-391

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Persistent link: https://EconPapers.repec.org/RePEc:sek:itepro:9612164

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