A Cross-Sector International Study of Remote Work and its Management in the Pandemic

Barbara A. Manko () and Jerzy Rosinski ()
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Barbara A. Manko: Penn State University
Jerzy Rosinski: Jagiellonian University, Cracow

International Journal of Business and Management, 2021, vol. 9, issue 1, 63-77

Abstract: With the Covid-19 pandemic forcing organizations to work remotely, this paper presents a wide-ranging study of factors affecting the transition from physical to online operations, and the management and conduct of business online. A literature review summarizes years of research on remote work, while an international survey done in August 2020 collects input from managers in 158 organizations dealing with pandemic-related lockdowns. Topics include impacts on productivity, employee morale, and management workload. Sampled organizations range from manufacturing and retail firms to schools and universities. Cross-sector analysis allows inquiry into why, for instance, productivity and morale may decline in some places but improve in others.

Keywords: Remote work; covid-19 pandemic; managing in the pandemic; organizational behavior in the pandemic; managing remote work; managing work-from-home; managing online; online morale; online productivity (search for similar items in EconPapers)
JEL-codes: D83 F01 O39 (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:sek:jijobm:v:9:y:2021:i:1:p:63-77

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