System effectiveness of settlement of losses as a factor of competitiveness of insurance company in the regional market

O. Fedorova () and E. Chizhevskaya ()

Journal of Modern Competition, 2012, issue 5, 103-112

Abstract: This article discusses the theoretical and methodical provisions for assessing the effectiveness of customer service system in paying insurance compensations, presented indicators to assess the effectiveness of the system of settlement of losses in the insurance company. On the basis of expert estimates defined evaluation scale specified indicators. In a formalized the integrated indi- cator of system performance. On the basis of the developed technique the assessment of system effectiveness of settlement of losses of one of the domestic insurance companies functioning in the regional market of insurance services of the Tyumen region is carried out.

Keywords: insurance; insurance product; competitiveness; insurance policyholder (search for similar items in EconPapers)
Date: 2012
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.moderncompetition.ru/jour/article/view/499 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:snr:mdrcmp:y:2012:i:5:p:103-112

Ordering information: This journal article can be ordered from
https://moderncompetition.ru

Access Statistics for this article

Journal of Modern Competition is currently edited by Yury Rubin

More articles in Journal of Modern Competition from Synergy University
Bibliographic data for series maintained by Synergy University Maintainer ().