Türkiye’de e-Devlet: İl Düzeyinde Bir Analiz

Uysal Kerman, Yakup Altan, Mehmet Aktel and Oğuzhan Özaltin

Sosyoekonomi Journal, 2012, issue 18(18)

Abstract: In this study, functionality of governorate, municipality and special provincial administration web sites are analyzed in terms of e-government practices. Within this framework, fulfillment percentage of “main criteria” expressed with the “attractiveness, navigation, services for citizens, transparency, services for tourists, plans and projects, information about administrators, bond between local entrepreneurship and NGO, passive S2C, passive C2S, active S2C, active C2S, tasks and responsibilities” titles and correspondingly “sub-criteria” by web sites are calculated. Emerging findings show that web sites are sufficient in terms of providing information, however, they also indicate that the goals of public services which are to run the services simple, fast, with low cost, without interruption and to maintain it safely in an electronic environment, which are also one of the purposes of e-government, could not entirely achieved by web sites.

Keywords: Public Administration; e-Government; Turkey; Municipality; Governorate; Special Provincial Administration. (search for similar items in EconPapers)
JEL-codes: H70 O30 (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:sos:sosjrn:120203

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