Self-Efficacy and Organizational Culture: Normative Commitment as a Bridge to Individual Readiness for Change in Police Digital Transformation – A Conceptual Analysis

Prima Siwi Aslam ()
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Prima Siwi Aslam: Universitas Sarjanawiyata Tamansiswa

A chapter in Proceedings of the 1st International Conference on Business, Economic, and Social Sustainability (ICOBES 2025), 2026, pp 975-989 from Springer

Abstract: Abstract This conceptual study develops a framework explaining the mediating role of normative commitment in the relationships among self-efficacy, organizational culture, and individual readiness for change within the digital transformation of the Indonesian National Police (Polri). Using a structured conceptual approach, this study synthesizes theories and previous empirical findings to construct an integrated model. The analysis indicates that self-efficacy and organizational culture directly affect readiness for change; however, empirical gaps suggest that the relationships are not always consistent across contexts. This study proposes normative commitment as a psychological bridge that strengthens the effects of personal beliefs and cultural values on members’ readiness to adopt digital performance systems. The study contributes theoretically by integrating psychological, cultural, and moral-responsibility dimensions within hierarchical public organizations. Practically, the findings emphasize the need to strengthen digital competencies and adaptive culture to support Polri’s digital transformation.

Keywords: Self-Efficacy; Organizational Culture; Normative Commitment; Readiness for Change; Digital Transformation; Conceptual Analysis (search for similar items in EconPapers)
Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6239-626-5_72

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DOI: 10.2991/978-94-6239-626-5_72

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