The Influence of Intrinsic Motivation, Affective Commitment, and Work-Life Balance on Organizational Citizenship Behavior at the Yogyakarta Main Post Office

Leni Suciani (), Ignatius Soni Kurniawan, Eko Yulianto and Nurhaslinda Binti Mohd Azha
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Leni Suciani: Universitas Sarjanawiyata Tamansiswa, Management Study Program, Faculty of Economics
Ignatius Soni Kurniawan: Universitas Sarjanawiyata Tamansiswa, Management Study Program, Faculty of Economics
Eko Yulianto: Universitas Sarjanawiyata Tamansiswa, Management Study Program, Faculty of Economics
Nurhaslinda Binti Mohd Azha: Universiti Teknologi MARA

A chapter in Proceedings of the 4th International Conference on Management and Business (ICoMB 2025), 2026, pp 201-210 from Springer

Abstract: Abstract In this study, organisational citizenship behaviour (OCB) in a public-sector logistics institution is examined in relation to intrinsic motivation, affective commitment, and work-life balance. Partial Least Squares Structural Equation Modelling (PLS-SEM) was used to analyse quantitative data collected from 50 employees. The results show that OCB is significantly positively associated with intrinsic motivation (β = 0.542; t(5) = 5.117; p

Keywords: Affective Commitment; Intrinsic Motivation; Organizational Citizenship Behavior; Work-Life Balance (search for similar items in EconPapers)
Date: 2026
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DOI: 10.2991/978-94-6239-656-2_16

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