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Measurement of Organizational AI Exposure

Latifa Borni, Fella Achour () and Liamine Falta
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Latifa Borni: University Mohammed Khider, Department of Management
Fella Achour: University Mohammed Khider, Department of Economics
Liamine Falta: University Mohammed Khider, Department of Management

A chapter in Proceedings of the International Conference on Artificial Intelligence Applications in Business Administration in MENA Region (ICAIABA 2026), 2026, pp 299-310 from Springer

Abstract: Abstract This study aims to measure and analyze the organizational AI exposure in two different Algerian insurance companies, SAA and Alliance, using a proposed conceptual framework within an AI-assisted comparative case approach to assess AI Exposure through three core dimensions: process, administrative, and competitive exposure. The results from the strategic matrix show that Alliance is positioned within a controlled exposure configuration due to its high internal capabilities (83.65%) and low external pressure (46.6%), reflecting a voluntary and active adoption. In contrast, SAA is positioned at the boundary between defensive exposure and total exposure, characterized by moderate internal exposure (60.4%), high competitive pressure (73.2%), and limited administrative exposure (53%). This study suggests reinforcing digital sovereignty, prioritizing skills upgrading, and adopting flexible administrative models before making extensive investments in artificial intelligence.

Keywords: Artificial Intelligence Exposure; Insurance; process exposure; administrative exposure; competitive exposure; SAA; Alliance Assurances (search for similar items in EconPapers)
Date: 2026
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DOI: 10.2991/978-94-6239-711-8_28

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