Incorporation of ISO 21001 and National Accreditation Board for Higher Education Criteria in Indonesia

Juliani Dyah Trisnawati and Muhammad Rosiawan ()
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Juliani Dyah Trisnawati: University of Surabaya
Muhammad Rosiawan: University of Surabaya

A chapter in Proceedings of the 19th International Symposium on Management (INSYMA 2022), 2023, pp 1023-1031 from Springer

Abstract: Abstract This study aims to see if universities that implement the ISO 21001 standard can meet the requirements of Indonesia’s National Accreditation Board for Higher Education (NAB-HE). This study begins by examining numerous Quality Management (QM) systems, including TQM, EFQM, MBNQA, and ISO 9001, as well as the relationship between accreditation and higher education and the benefits and drawbacks of using ISO 9001 to support accreditation. The concepts, management framework, and provisions of ISO 21001 were then recognized as a QM strategy to match the NAB-HE standards, both philosophically and practically. In the instance of Indonesia, universities can apply the ISO 21001 standard to facilitate the fulfillment of nine National Accreditation Board for Higher Education requirements at the institutional level (NAB-HE). Universities in Indonesia can use the ISO 21001 standard to reconcile the implementation of the National Standard for Higher Education (NS-HE), internal quality assurance systems, and compliance with national accreditation standards. Higher education institutions can improve their national accreditation ratings by embracing these criteria.

Keywords: Quality Management; ISO 21001; Higher Education; Accreditation; Criteria of NAB-HE (search for similar items in EconPapers)
Date: 2023
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DOI: 10.2991/978-94-6463-008-4_127

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