The Effect of a Toxic Work Environment on Employee Engagement in the Digital Era and Society 5.0

Johny Rusdiyanto ()
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Johny Rusdiyanto: University of Surabaya

A chapter in Proceedings of the 19th International Symposium on Management (INSYMA 2022), 2023, pp 550-554 from Springer

Abstract: Abstract People’s lives have undergone a radical transformation as a result of the Industrial Revolution 4.0, and this concept is known as Society 5.0. The concept refers to a revolution in society that incorporates human and humanities aspects into its use of technology. Digitalization in some sectors has begun, utilizing big data, robotics, artificial intelligence, automation and machine learning, among other technologies. Toxic working conditions are those in which people are treated cruelly and violently, and this puts their health and safety at risk. Toxic work environments are more likely to develop in organizations that rely on technology more heavily. Small and medium-sized businesses (SMEs) are increasingly relying on work engagement, that also defines the level of commitment shown by employees to their work and organization. Toxic work environments (TWEs) have been shown to have an impact on employee engagement (EE). Data were collected from 301 employees of a socioeconomic firm in Surabaya, Indonesia, using a quantitative research approach. We used structural equation modeling with partial least squares to approximate the possible relationships in the research model.

Keywords: Toxic work environment; employee engagement; society 5.0; digital era (search for similar items in EconPapers)
Date: 2023
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DOI: 10.2991/978-94-6463-008-4_69

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