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How Does Virtual Work Change Employee Engagement?

Mengting Xia
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Mengting Xia: University of Southern California

A chapter in Proceedings of the 2022 2nd International Conference on Economic Development and Business Culture (ICEDBC 2022), 2022, pp 382-387 from Springer

Abstract: ABSTRACT Virtual work, as a new way of working, has been adopted by many organizations due to COVID-19 and is expected to have a prevalent footprint even after the pandemic. Many scholars in the fields of management, public relations, and technology raise interest in studying how virtual work impacts employee engagement, yet the literature is fragmented and inconsistent. This review paper captures key findings and synthesizes existing research topics into three categories: conventional factors, home-based factors, and technology-use factors. Given existing research gaps, suggestions for future research are addressed to construct a more comprehensive study. On the one hand, this paper may serve as a reference point for scholars interested in the relationship between employee engagement and virtual work. On the other hand, it helps human resources practitioners to understand the key factors that influence employee engagement in the virtual workplace.

Keywords: employee engagement; virtual work; COVID-19; work-family conflict; technology-use (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-036-7_56

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DOI: 10.2991/978-94-6463-036-7_56

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