Contribution of Organizational Commitment and Work Culture to Employee Performance with Organizational Citizenship Behavior (OCB) as a Mediator (Study in UPT Pemasyarakatan Yogyakarta)

Titi Laras (), Kartinah, Della Nanda Luthfiana and Sutino
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Titi Laras: Janabadra University, Faculty of Economic and Business
Kartinah: Janabadra University, Faculty of Economic and Business
Della Nanda Luthfiana: Janabadra University, Faculty of Economic and Business
Sutino: Janabadra University, Faculty of Economic and Business

A chapter in Proceedings of the International Conference on Business, Accounting, Banking, and Economics (ICBABE 2022), 2023, pp 173-185 from Springer

Abstract: Abstract The Ministry of Law and Human Rights DI Yogyakarta has a Correctional Division which is divided into several Correctional UPTs in Yogyakarta, there are 5 UPT, namely Yogyakarta Class IIA Prison, Yogyakarta Class IIA Women’s Prison, Yogyakarta Class IIA State Detention Center, Class I State Confiscated Goods Storage House. Yogyakarta, and Yogyakarta Class I Pemasyarakatan. In this study using a sampling technique with proportional stratified random sampling method, the sample in this study was 201 employees of the Correctional Service Unit in Yogyakarta. The results showed that organizational commitment and work culture had a positive and significant effect on organizational citizenship behavior (OCB) and performance, as well as organizational citizenship behavior (OCB) capable of being a mediating variable between organizational commitment and work culture on performance. From this study, the authors suggest that the UPT Pemasyarakatan in Yogyakarta City can increase organizational commitment and work culture so that organizational citizenship behavior (OCB) and employee performance will increase.

Keywords: organizational commitment; work culture; organizational citizenship behavior (OCB); performance (search for similar items in EconPapers)
Date: 2023
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DOI: 10.2991/978-94-6463-154-8_17

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