Analysis of Job Performance from the Perspective of Volunteers for Tourist Village Development

Abdul Azis Safii (), Ari Kuntardina () and Latifah Anom
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Abdul Azis Safii: Cendekia School of Econmics, Department of Management
Ari Kuntardina: Cendekia School of Econmics, Department of Management
Latifah Anom: Cendekia School of Econmics, Department of Management

A chapter in Proceedings of the 1st International Conference on Management and Business (ICoMB 2022), 2023, pp 3-12 from Springer

Abstract: Abstract The main problem with social programs such as tourist village development is that the individuals involved have the option of making the program their main job or just a side activity. Therefore, there is a strong indication of less participation and performance of the tourist village managers. This study aims to analyze the performance of tourist village development actors in the Bojonegoro Regency based on self-efficacy, personal networking, and public service motivation. The research sample was 225 personnel for developing tourist villages in the Bojonegoro Regency, where the data were taken through a questionnaire. Multiple regression analysis was used for data analysis. The statistical analysis results found that self-efficacy and public service motivation had a significant positive effect on performance. In contrast, personal networking did not affect the job performance of the volunteers for tourist village development. From a theoretical perspective, the results of this study imply that self-efficacy and personal networking have an important role in improving the performance of organizational members while the practical implication is that to improve the welfare of the community, non-profit organizations need to consider how to increase self-confidence and motivation to serve the community so that volunteers can complete well various tasks.

Keywords: self-efficacy; personal networking; public service motivation; job performance; volunteers of tourist village development (search for similar items in EconPapers)
Date: 2023
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DOI: 10.2991/978-94-6463-160-9_2

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