The Effect of Leader-Member Exchange and Organizational Justice on Organizational Citizenship Behavior through Work Motivation as an Intervening Variable

Muhammad Duta Idaman, Afwan Hariri Agus Prohimi () and Lohana Juariyah
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Muhammad Duta Idaman: Universitas Negeri Malang, Faculty of Economics and Business
Afwan Hariri Agus Prohimi: Universitas Negeri Malang, Faculty of Economics and Business
Lohana Juariyah: Universitas Negeri Malang, Faculty of Economics and Business

A chapter in Proceedings of the BISTIC Business Innovation Sustainability and Technology International Conference (BISTIC 2023), 2023, pp 171-183 from Springer

Abstract: ABSTRACT Organizational citizenship behavior (OCB) in organizations has proven its important role by looking at the many studies on various aspects to predict OCB. Seeing the shortcomings of some previous research models, which only examine the direct effect, this study wants to examine the role of motivation as a mediator of leader-member exchange and organizational justice on OCB. The goal is to find out whether motivation can mediate the relationship between leader-member exchange and organizational justice on OCB or not. The sampling technique was carried out using proportional sampling at one of the BUMNs in the Malang area using the PLS-SEM approach method. This study found a significant influence between leader-member exchange on OCB and a significant influence between organizational justice on OCB through work motivation. There are two distinct mediating effects, complimentary mediation is given work motivation to leader-member exchange. While full mediation (indirect-only mediation) is given work motivation to organizational justice. This suggests that work motivation is needed in mediating LMX as a complement, while in linking the influence of organizational justice with OCB behavior is needed.

Keywords: Leader-Member Exchange; Organizational Citizenship Behavior; Organizational Justice; Work Motivatio (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-302-3_21

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DOI: 10.2991/978-94-6463-302-3_21

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