Model of Digital Transformation of Local Governments in Indonesia

Vebtasvili Vebtasvili (), Sumar Sumar, Darus Altin and Eka Fitriyanti
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Vebtasvili Vebtasvili: Universitas Bangka Belitung, Faculty of Economics and Business
Sumar Sumar: Universitas Bangka Belitung, Faculty of Economics and Business
Darus Altin: Universitas Bangka Belitung, Faculty of Economics and Business
Eka Fitriyanti: Universitas Bangka Belitung, Faculty of Economics and Business

A chapter in Proceedings of the 8th International Conference on Accounting, Management, and Economics (ICAME 2023), 2024, pp 411-419 from Springer

Abstract: Abstract The government’s digital transformation includes stakeholders, the service delivery of new frameworks, and new types of connections. It responds to the general public administration’s desire for high-value digital services. Digital transformation in local governments is seldom explored, and the attention is mostly on the central government. Municipalities are moving slowly towards digital transformation. The paper outlines a model of the digital transformation of Indonesian local governments and provides an Indonesian case study. The digital transformation model for public administrations in local governments is organized into four sections: digital transformation causes, objects, processes, and digital transformation results. This is a qualitative study, and the research technique employed was a literature analysis of prior studies. The findings highlight the barriers to adoption and the actions required for digital transformation. By examining the output, outcome, and impact, it is clear which component should be improved and enhanced.

Keywords: Digital Transformation; Local Governments; Indonesia (search for similar items in EconPapers)
Date: 2024
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DOI: 10.2991/978-94-6463-400-6_31

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