Openness to Change: The Key to Change in the Workplace — How Employees Find an Interest in Transformation

Adi Muhammad Nur Ihsan (), Dheri Febiyani Lestari, Heidi Siddiqa and Ari Arisman
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Adi Muhammad Nur Ihsan: Universitas Cipasung Tasikmalaya
Dheri Febiyani Lestari: Universitas Cipasung Tasikmalaya
Heidi Siddiqa: Universitas Cipasung Tasikmalaya
Ari Arisman: Universitas Perjuangan

A chapter in Proceedings of the 8th Global Conference on Business, Management, and Entrepreneurship (GCBME 2023), 2024, pp 898-903 from Springer

Abstract: Abstract This research is about how HR management deals with “openness to change” among supermarket employees in Indonesia. The study tried to find out how employees feel about change and if they want to be part of making those changes happen. To do this, they talked to employees and company managers and watched what was happening in the company. The study found that employees in the company were open to change and supported the company when it was needed to make big changes. They knew that in the retail business, it is important to keep up with what customers want and stay competitive. The company’s management encourages employees to come up with new ideas and stay updated with what is happening in the market to make things work better for customers. Employees also liked changes and followed the rules and policies. They saw change as a way to learn new things and get better at their jobs. In the end, the study showed that HR management that focused on “openness to change” was important in the retail business. The supermarket company had good ways of dealing with changes, like involving employees in decisions and giving them training to be better at their jobs. Other companies can learn from these findings to deal with changes in their business too.

Keywords: HR Management; Indonesia; Openness to Changes; Retail; Super-market (search for similar items in EconPapers)
Date: 2024
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DOI: 10.2991/978-94-6463-443-3_119

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