Development of a Google Sheet-Based Application for Handling Foreign Patients’ Health Insurance Claims

Ketut Arya Bayu Wicaksana (), I Ketut Sukayasa, I Nyoman Sugiarta and Anak Agung Gde Mantra Suarjana
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Ketut Arya Bayu Wicaksana: Politeknik Negeri Bali, Accounting Department
I Ketut Sukayasa: Politeknik Negeri Bali, Accounting Department
I Nyoman Sugiarta: Politeknik Negeri Bali, Accounting Department
Anak Agung Gde Mantra Suarjana: Politeknik Negeri Bali, Accounting Department

A chapter in Proceedings of the International Conference on Sustainable Green Tourism Applied Science - Social Applied Science 2024 (ICoSTAS-SAS 2024), 2024, pp 495-502 from Springer

Abstract: Abstract An application based on Google Sheets for handling health insurance claims for foreign patients needs to support the services provided by healthcare facilities. The aims of this research are: 1) to produce a Google Sheet-based application for handling foreign patient health insurance claims and 2) to analyze user evaluations of the output from an application that uses Google Sheets for handling foreign patient health insurance claims. The system development approach used is a prototype approach with stages including 1) collecting information from healthcare facilities, 2) designing an application prototype, 3) developing an application prototype, and 4) evaluating the application prototype by users. In this study, quantitative data were used in the form of Google Sheet-based application testing data for handling foreign patient health insurance claims. Percentage analysis is the quantitative analysis method employed, which compares the number of correct answers to the total number of answers in a single item. The research results show that the Google Sheet-based application for handling foreign patient health insurance claims has met technical and operational feasibility.

Keywords: Application; Foreign Patients; Google Sheet; Health Insurance (search for similar items in EconPapers)
Date: 2024
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DOI: 10.2991/978-94-6463-622-2_55

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