Exploring the Impact of Soft Skills and Accounting Training on Employee Performance

Afriyanti Hasanah (), Fitry Pratiwi () and Riri Zelmiyanti ()
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Afriyanti Hasanah: Politeknik Negeri Batam
Fitry Pratiwi: Politeknik Negeri Batam
Riri Zelmiyanti: Politeknik Negeri Batam

A chapter in Proceedings of the Sixth International Conference on Applied Economics and Social Science (ICAESS 2024), 2025, pp 444-454 from Springer

Abstract: Abstract This study aims to explore the effects of soft skills and accounting training on employee performance, focusing on communication skills and financial statement preparation. Soft skills, particularly interpersonal and communication abilities, have become crucial in enhancing workforce efficiency and professional success. Similarly, accounting training is essential for improving task-specific capabilities in the financial sector. Using a sample of 102 graduates from the Accounting and Managerial Accounting programs at Politeknik Negeri Batam, this research evaluates how these two factors influence employee performance. The quantitative analysis, employing survey data and regression models, confirms that both soft skills and accounting training significantly impact employee performance. Communication skills are found to be especially influential in building workplace relationships, while accounting training enhances technical competencies. These findings suggest that investment in both soft skills and job-specific training is critical for optimizing employee effectiveness. The study also highlights that targeted training programs, particularly in accounting, help prepare employees for a wide range of roles, beyond just financial reporting.

Keywords: Accounting Training; Employee Performance; Soft Skills (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-640-6_32

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DOI: 10.2991/978-94-6463-640-6_32

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