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Research on the Application of Service Design in Maternal Extended Care

Ming Lv () and Yuehan Zhang ()
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Ming Lv: Shenyang Jianzhu University, Design Art Institute
Yuehan Zhang: Shenyang Jianzhu University, Design Art Institute

A chapter in Proceedings of 2024 4th International Conference on Public Management and Big Data Analysis (PMBDA 2024), 2025, pp 240-249 from Springer

Abstract: Abstract Aimed to improve maternal care, this study applied service design principles to address discontinuous and unsystematic care issues. Using a double drill model with 207 samples, high demand for psychological, nutrition, and exercise advice was found, varying by age, gestation, and parity. Knowledge, status, and support seeking correlated with service expectations. The service design approach integrates resources, meets personalized needs, and offers insights for future smart medical care.

Keywords: maternal nursing; Extended nursing; Service design; Individual demand; User experience (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-656-7_24

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DOI: 10.2991/978-94-6463-656-7_24

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