The Impact of the CSR Program on the Motivation of Employees of PT Timah Tbk

Ketleen Metha Setiawan (), Hiffani Chika Aulia, Lira Lestari and Dian Prihardini Wibawa
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Ketleen Metha Setiawan: Bangka Belitung University, Management Study Program, Faculty of Economics
Hiffani Chika Aulia: Bangka Belitung University, Management Study Program, Faculty of Economics
Lira Lestari: Bangka Belitung University, Management Study Program, Faculty of Economics
Dian Prihardini Wibawa: Bangka Belitung University, Management Study Program, Faculty of Economics

A chapter in Proceedings of the 2nd International Conference of Economics, Management, Accounting, and Business Digital (ICEMAB 2025), 2025, pp 136-140 from Springer

Abstract: Abstract This study analyzes the impact of PT Timah Tbk’s Corporate Social Responsibility (CSR) on employee motivation using a qualitative case study with 12 participants from various divisions. Through thematic analysis, the study finds that CSR initiatives not only address external social and environmental goals but also strengthen internal motivation. Job training, health facilities, and welfare programs enhance competence and job satisfaction, while participation in social activities builds pride, organizational identification, and work meaning. Appreciation and recognition further boost intrinsic motivation and loyalty, although some benefit distribution remains unequal. The findings support Self-Determination Theory and Social Exchange Theory, showing CSR’s reciprocal influence on employee motivation. The study contributes to CSR literature by explaining psychological mechanisms behind intrinsic motivation in the mining sector and offers practical insights for companies to design more inclusive and consistent CSR programs that enhance employee engagement and organizational commitment.

Keywords: Corporate Social Responsibility; employee motivation; engagement; loyalty; PT Timah Tbk (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-974-2_20

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DOI: 10.2991/978-94-6463-974-2_20

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