The Effect of Workload on Organizational Commitment Mediated by Cyberloafing Behavior: Case Study at XYZ Semiconductor Company

Anisa Fitri () and Eddo Nanda Oktarici ()
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Anisa Fitri: Batam State Polytechnic
Eddo Nanda Oktarici: Batam State Polytechnic

A chapter in Proceedings of the 7th International Conference on Applied Economics and Social Science (ICAESS 2025), 2026, pp 192-209 from Springer

Abstract: Abstract This study’s distinctiveness stems from its focus on the mediating capacity of cyberloafing an activity generally associated with workplace deviance in bridging the connection between workload and organizational commitment. Utilizing a quantitative framework and analyzing data from 80 employees with Smart PLS, the research uncovered contrarian results: both psychological and physical workloads, alongside cyberloafing, are positively and significantly associated with organizational commitment. Crucially, the evidence indicates that cyberloafing successfully become as a mediator of the relationship between psychological workload and commitment, but fails to do so for physical workload. The primary scholarly contribution involves rethinking the conventional perception of cyberloafing, repositioning it as an adaptive micro-break strategy under psychological stress. Practically, organizations are urged to strategically balance employee workload while recognizing that a certain degree of cyberloafing can be positively leveraged to reinforce employee commitment.

Keywords: Organizational Commitment; Cyberloafing; Physical Workload; Psychological Workload (search for similar items in EconPapers)
Date: 2026
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DOI: 10.2991/978-94-6463-990-2_14

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