Adoption of Industry 4.0 technologies by organizations: a maturity levels perspective

Maciel M. Queiroz (), Samuel Fosso Wamba (), Charbel Jose Chiappetta Jabbour (), Ana Beatriz Lopes de Sousa Jabbour () and Marcio Cardoso Machado ()
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Maciel M. Queiroz: FGV EAESP
Samuel Fosso Wamba: TBS Business School
Charbel Jose Chiappetta Jabbour: NEOMA Business School
Ana Beatriz Lopes de Sousa Jabbour: Metis Lab
Marcio Cardoso Machado: Paulista University-UNIP

Annals of Operations Research, 2025, vol. 348, issue 3, No 27, 1989-2015

Abstract: Abstract This study employs a structured literature analysis considering Industry 4.0 technologies and their adoption stages (intention, adoption, implementation, routinization, continuance, and diffusion). We identify the technology adoption stage for each technology type, which in turn supports a maturity level categorization, as well as future research suggestions and challenging open research questions. By considering an integrated view of all the adoption stages of Industry 4.0 key technologies, we reveal the key technologies and their development stages, as well as a novel maturity level categorization perspective. The proposed categorization brings valuable research insights in the form of guidelines for practitioners and decision-makers interested in gaining a deeper understanding of the maturity level of key Industry 4.0 technologies.

Keywords: Industry 4.0; Digitalization; Digital technologies; Production systems; Supply networks (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/s10479-022-05006-6

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