Impact of industry 4.0 on supply chain in made to order industries

Ramakrishnan Raman (), Pranav Vyas () and Hardik Vachharajani ()
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Ramakrishnan Raman: Symbiosis Institute of Business Management
Pranav Vyas: Symbiosis International (Deemed University
Hardik Vachharajani: Symbiosis International (Deemed University

Annals of Operations Research, 2025, vol. 348, issue 3, No 4, 1183-1194

Abstract: Abstract This study explores the disruption that Industry 4.0 has on the supply chain of industries and organizations operating in custom-made or made-to-order products and services. While most industries focus on reducing costs via effective processes and employing efficiency-enhancing tools in production, not many organizations focus on the supply chain and its impact on it using Cyber-Physical Systems (CPS) and the use of real-time connection and computation and tools of Industry 4.0 in order to create value across their supply chain ecosystem. To understand this, the authors have used a case study-based design of an Indian made-to-order (custom-made) industrial organization and its logistic partners who together comprise a total supply chain ecosystem. The authors have attempted to find the challenges, opportunities, and recommendations for made-to-order in integrating Industry 4.0 tools into their process.

Keywords: Supply chain management; Made to order; Industry 4.0; Cyber-physical systems (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/s10479-023-05435-x

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