Smart e-commerce systems: current status and research challenges

Zhiting Song, Yanming Sun, Jiafu Wan (), Lingli Huang and Jianhua Zhu
Additional contact information
Zhiting Song: South China University of Technology
Yanming Sun: South China University of Technology
Jiafu Wan: South China University of Technology
Lingli Huang: South China University of Technology
Jianhua Zhu: South China University of Technology

Electronic Markets, 2019, vol. 29, issue 2, No 8, 238 pages

Abstract: Abstract With the ongoing progress in cloud computing, big data analytics (BDA) and other burgeoning technologies, the integration of intelligence and e-commerce systems now makes it possible to build e-commerce systems with enhanced efficiency, reduced transaction costs and smart information-processing patterns. However, despite the fact that smart e-commerce systems (SESs) offer great opportunities to the business field, the development of SESs is still in its infancy. Numerous issues still need to be resolved. To offer a better comprehension of SESs and facilitate future research, this paper first describes the holistic architecture of these systems and analyzes the main enablers underlying the development of SESs in terms of internet of things (IoT), social media, mobile internet, big data analytics and cloud computing. Then, the key challenges and issues pertaining to current SESs are presented, and some possible research directions are also proposed. Finally, the paper presents qualitative and quantitative depictions of SESs from a complex systems perspective, which provides a brand new idea of how to address the current SES issues.

Keywords: Smart e-commerce systems; Big data analytics; Cloud computing; Internet of things; Complex systems (search for similar items in EconPapers)
JEL-codes: L81 M10 M15 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (5)

Downloads: (external link)
http://link.springer.com/10.1007/s12525-017-0272-3 Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:elmark:v:29:y:2019:i:2:d:10.1007_s12525-017-0272-3

Ordering information: This journal article can be ordered from
http://www.springer. ... ystems/journal/12525

DOI: 10.1007/s12525-017-0272-3

Access Statistics for this article

Electronic Markets is currently edited by Rainer Alt and Hans-Dieter Zimmermann

More articles in Electronic Markets from Springer, IIM University of St. Gallen
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().