Developing design principles to standardize e-commerce ecosystems

Tobias Wulfert (), Robert Woroch (), Gero Strobel (), Sarah Seufert () and Frederik Möller ()
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Tobias Wulfert: University of Duisburg-Essen
Robert Woroch: University of Duisburg-Essen
Gero Strobel: University of Duisburg-Essen
Sarah Seufert: University of Duisburg-Essen
Frederik Möller: TU Dortmund University

Electronic Markets, 2022, vol. 32, issue 4, No 3, 1813-1842

Abstract: Abstract Platform ecosystems have captured a variety of markets, enabling coordination, transactions, and value co-creation between independent actors. A focal platform constitutes the central nexus of e-commerce ecosystems and fosters the interaction among ecosystem participants through their boundary resources. Standardizing these interfaces simplifies ecosystem entry for developers and increases the number of participants propelling the network effects, and thus the overall value of the ecosystem. Currently, there is a lack of prescriptive design knowledge guiding platform owners in designing successful e-commerce ecosystems. Addressing this issue, we followed a dual approach, reporting on a systematic literature review in which we identified design requirements and complemented these with a multiple-case study on selected e-commerce ecosystems. Aggregating the requirements resulted in six meta-requirements and 19 design principles that foster the standardization of focal e-commerce platforms. Our design principles simplify the development of complements and enable multi-homing for developers due to possible standardization across ecosystems.

Keywords: Platform Ecosystem; E-Commerce; Boundary Resources; Standardization; Design Principles; Multi-Case Study (search for similar items in EconPapers)
JEL-codes: A10 (search for similar items in EconPapers)
Date: 2022
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Citations: View citations in EconPapers (5)

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DOI: 10.1007/s12525-022-00558-8

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