Management Model and Dynamic Capabilities: Approaches to Knowledge-Intensive Business Services in Emerging Economies

Oscar Mauricio Cruz-Sanchez (), Diana Geraldine Jimenez Garcia () and Oscar Fernando Castellanos Domínguez ()
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Oscar Mauricio Cruz-Sanchez: Universidad Nacional de Colombia
Diana Geraldine Jimenez Garcia: Departamento de Administración de Empresas, Fundación Universitaria Los Libertadores
Oscar Fernando Castellanos Domínguez: Departamento de Ingeniería de Sistemas e Industrial, Universidad Nacional de Colombia

A chapter in Eurasian Business and Economics Perspectives, 2021, pp 121-136 from Springer

Abstract: Abstract Countries with emerging economies such as Mexico, Argentina, Chile, and Colombia are lagging behind China, India, and others in Knowledge-Intensive Business Services (KIBS), due to their organizational inertia to sense and seize new market opportunities and achieve new and innovative ways of competitive advantage. The objective of this paper is to analyze the dynamic capabilities needed to enhance the management model in KIBS in emerging economies context. The study is carried out by gathering and reviewing successful experiences extracted from the literature on management models for KIBS in developed countries, leading emerging economies, and Latin American countries. As a result, the relevance of this type of service is established in some of the most developed economies, as well as the capabilities that have been strengthened in leading emerging countries, such as China and India, to finally propose the actions that Latin American countries can undertake. Main results show the need to embed absorptive cutting-edge knowledge capabilities in KIBS organizations, to consolidate, reinforce, and innovate in processes reflected in competitive services.

Keywords: Knowledge-Intensive Business Services (KIBS); Innovation; Dynamic capabilities; Latin American countries; Management model (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:eurchp:978-3-030-77438-7_8

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DOI: 10.1007/978-3-030-77438-7_8

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