Lean Six Sigma in Banking Services

Vijaya Sunder M () and L. S. Ganesh ()
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Vijaya Sunder M: Indian School of Business, Operations Management
L. S. Ganesh: Indian Institute of Technology Madras, Department of Management Studies

in Future of Business and Finance from Springer

Date: 2020
ISBN: 978-981-15-3820-9
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Chapters in this book:

Ch Chapter 1 Introduction

Vijaya Sunder M and L. S. Ganesh

Ch Chapter 2 Background of Key Concepts

Vijaya Sunder M and L. S. Ganesh

Ch Chapter 3 An Overview of Banking Sector

Vijaya Sunder M and L. S. Ganesh

Ch Chapter 4 Lean Six Sigma for Services—A Morphological Analysis of Research Literature

Vijaya Sunder M and L. S. Ganesh

Ch Chapter 5 Lean Six Sigma Projects in Banking Firms—Implementation Cases

Vijaya Sunder M and L. S. Ganesh

Ch Chapter 6 Lean Six Sigma as a Dynamic Capability in Banking Firms

Vijaya Sunder M and L. S. Ganesh

Ch Chapter 7 Summary and Conclusions

Vijaya Sunder M and L. S. Ganesh

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DOI: 10.1007/978-981-15-3820-9

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