Engagement and Retention

Armin Trost
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Armin Trost: Furtwangen University

Chapter 10 in Human Resources Strategies, 2020, pp 253-285 from Springer

Abstract: Abstract This chapter deals with aspects of HR that relate to the engagement, satisfaction, commitment and loyalty of employees. The first part describes the relevance of working conditions to the attractiveness experienced by employees. The second part focuses on the issue of employee surveys as the most common tool in this context. Finally, the topic of employee retention is examined in a differentiated way. In relation to all aspects it is discussed how the handling of these presents itself in a hierarchical, stable versus an agile, connected environment.

Keywords: Employer attractiveness; Working condition; Work location flexibility; Working time flexibility; Working hour model; Architecture; Employee engagement; Flexible work arrangements; Flight risk; Turnover rate; Turnover intention; Voluntary turnover; Gallup; Generation Y; Generation Z; Life plan; Employee survey; Employee retention; Employee satisfaction; Organizational development; People analytics; Psychological contract; Pulse survey; Survey feedback method; Trust-based working hours; Work-life-balance (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:spr:fuobcp:978-3-030-30592-5_10

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DOI: 10.1007/978-3-030-30592-5_10

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