The Staff Management Process

Hermann Troger

Chapter 8 in Human Resource Management in a Post COVID-19 World, 2021, pp 145-174 from Springer

Abstract: Abstract The staff management process begins with the effective deployment of employees. But what is effective? Does it mean effective in relation to the current needs of the department, or indeed the company? Or does it relate more to the individual employee? Managerial work primarily involves wide-ranging communication processes in which the manager must listen and provide continuous feedback to their employees. How frequently and in what form should this be done? What significance does remuneration have for the management process and what role does the line manager play in this? Here too, we need to take the changes in the labour market into account and soften the rigid rules of the past in favour of a situation-specific approach to individual needs. Diversity management as a management concept does not aim to eliminate differences within the workforce in terms of age or ethnic origin, but rather strives to use them in a targeted manner as strategic success factors. And last but not least, what role does the company culture play in managing employees? Especially in difficult times, such as the current coronavirus crisis, the sensitivity of managers is very much called for—because leadership ultimately also means ensuring the well-being of employees. Dealing with the individual work-life balance of their staff will be one of the most important challenges facing managers today.

Date: 2021
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DOI: 10.1007/978-3-030-67470-0_8

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